Question 1

How do I get free shipping at Zalando?

Accepted Answer

Zalando provides free shipping on many items, but the policy can vary based on location and promotions. To enjoy free shipping, look out for special offers or minimum order requirements.

Question 2

What is the return policy for Zalando?

Accepted Answer

Zalando offers a generous return policy, allowing customers to return items within a specific period after purchase. The items should be in their original condition. Detailed return procedure information is available on your order summary.

Question 3

How do I make a return at Zalando?

Accepted Answer

To make a return at Zalando, use the return form provided with your order and follow the instructions for shipping the item back. Ensure the item is in its original condition.

Question 4

Can I buy now and pay later on Zalando?

Accepted Answer

Zalando partners with various payment services to offer buy now, pay later options. This allows you to enjoy your purchases right away while spreading the cost over time.

Question 5

How often does Zalando have sales?

Accepted Answer

Zalando hosts sales throughout the year, including seasonal sales, holiday promotions, and exclusive deals. Check regularly to catch the best offers.

Question 6

How do I know if I am getting a good deal at Zalando?

Accepted Answer

Parallel tracks product prices over time so you can always find the best deal. Find your item on Parallel to see its price history.

Question 7

How do I stay up-to-date on sales and coupon codes for Zalando?

Accepted Answer

On Parallel, create your own wishlist and never miss out on price drops, restocks, and sales.

Zalando Promo Codes 2026